Invert Your Org Chart for a Fresh Perspective on Leadership
Explore the practical implications of this shift in perspective and learn to apply it to your company leadership for a stronger, more resilient...
Do your meetings contribute to the business or are they little more than a chance to chat? Use our approach to help you bring structure and consistency.
Critical feedback is not criticism or an invitation to micro-manage. Critical feedback means providing another person with your perspective that is critical for them to hear to understand their behavior or performance better. Pro tip: Try to provide perspective, not advice.
Example of critical feedback:
"During your presentation with senior executives yesterday, you consistently ended your statements with '..., right?' (I counted ten times in 5 minutes). When you remove filler words, you make it easier for people to understand what you're trying to say."
Issue #1 - Hiring decision for new electrical engineer
Define - Hiring manager - "The interview process is complete. We have two great candidates, Xavier and Zinnia. The interview team collectively agreed that Xavier would be a good choice. However, I'm concerned about Xavier's technical ability. Zinnia has a strong resume, but some team members didn't seem to get along with them."
Questions - Director - "Does your concern about Xavier's technical ability extend to their ability to learn what they need to? Would Zinnia's personality make it difficult for you to integrate them into the team? Should we decline both candidates and re-post the job?"
Decision - Hiring Manager - "We need another electrical engineer within 30 days, meaning we don't have time to re-post the job. We have two good (albeit not great) candidates. We already have a solid technical team. Suppose we hire someone with the right mindset and personality. In that case, they may elevate the team's performance while also improving their own technical skills on the job."
Hiring Manager - "Ok, I'll extend the offer to Xavier."
Director - "Like you, I don't agree that either is the perfect candidate, but I can support that decision. Let's use some of the professional development budget to get Xavier into a training course in the first 90 days, and let's get that offer out the door."
Hiring Manager - "Agreed."
Director - "Add the offer letter to your tasks. What's our next issue?"
Time to complete (3 minutes)
Explore the practical implications of this shift in perspective and learn to apply it to your company leadership for a stronger, more resilient...
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